Shipping policy
Introduction
Welcome, Beautiful! At TheBeautyFilter , we are committed to delivering your orders promptly and efficiently. Please read our shipping policy carefully to understand our shipping practices.
Shipping Methods and Delivery Times
We offer a variety of shipping options to meet your needs:
- Standard local Shipping: Delivery within 3-5 business days.
- Express local Shipping: Delivery within 1-2 business days.
Delivery times are estimates and may vary based on your location and external factors.
Standard delivery within the UAE and to Bahrain, Kuwait, Oman, Qatar and Saudi Arabia is free, with no minimum order value. Shipping to Australia and our other supported international destinations costs AED 85, with free shipping on orders of AED 500 or more. Applicable charges are displayed at checkout. International customers are responsible for any applicable customs duties, taxes or import charges.
Order Processing Time
- Orders are processed within 1-2 business days (Monday-Saturday).
- Orders placed after 12 PM(GST) or on weekends/holidays will be processed on the next business day.
International Shipping
We currently ship across the UAE, GCC, Australia, United Kingdom, United States and selected international destinations. International shipping rates and delivery times vary by destination. Customers are responsible for any customs fees, taxes, or import duties.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your package's progress.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service team at support@thebeautyfilter.store within 7 days of the delivery date for assistance.
Incorrect Address
Please ensure your shipping address is correct. This includes Apple Pay saved addresses. We are not responsible for packages delivered to an incorrect address provided by the customer.